A home industry veteran, Valerie is originally from Madison, Tennessee and began at a very early age, working in the service industry before transitioning into the home mortgage world. In 1995, she began this career working her way up from receptionist to loan processor. In 2003, she established her own contract loan processing business, Faithful Processing. At one time, Kenny and Stacy were each individually clients of hers. In 2010, the duo recruited Valerie to work full-time for their Franklin-based mortgage company. Today, she serves as Director of Operations for the five-state EXIT Southeast region assisting day-to-day in marketing and franchise support as well as compliance and coordinating regional events from training to annual awards celebrations.